Northumberland Libraries’ Digital Help Line

Northumberland Libraries’ staff can provide basic help with IT queries, free of charge. Help might include, but is not limited to, getting online (connecting to existing WiFi at home), using the internet, setting up a free email account, accessing free digital books to read or listen to, supporting access to all digital NHS services, setting up Zoom, Skype and other video chats, online shopping, and troubleshooting other basic problems. All help is free of charge, private, and given by library staff. Call 0345 600 6400 (Monday to Thursday 08.30 to 17.00 and Friday 08.30 to 16.30) to arrange a call-back appointment. You will be called back by a staff member on either a Tuesday or a Thursday between 10.00 and 19.00. While some IT problems may be too tricky to fix over the phone, you are invited to get in touch if you are struggling, and staff will try to help. If you know someone in the parish who might find this kind of help useful, please let them know about this service.

Gigabit Broadband Survey

Northumberland will be one of the first counties in England to benefit from a UK Government project to provide next-generation gigabit broadband to hard-to-reach homes and businesses by 2025. Gigabit broadband is ten times faster than superfast broadband, at 1,000 Mb per second. Northumberland County Council is working with the Department for Culture, Media and Sport (DCMS) and telecoms providers to thoroughly research and map the county for its existing and future broadband infrastructure, to help it identify hard-to-reach premises. To ensure that Carham parish’s connectivity needs are included and not overlooked, please complete the DCMS survey, and please encourage others to do so, too – particularly those who live in outlying farms and communities. The survey deadline is 11 June.

Parish Council Meeting and Annual Assembly

The next meeting of the Parish Council will be on Tuesday 18 May 2021 at 6.30 pm, in St Cuthbert’s Church, Carham. The meeting will be followed by the Annual Assembly. You can find the agenda for both meetings on our Meetings page.

Representatives of iNorthumberland (Northumberland County Council) and broadband service provider Borderlink have been invited to the ordinary meeting to talk about the Superfast Broadband rollout and to answer any questions residents and businesses in the parish may have about their service. Both meetings are open to members of the public, so please pass the word on to anyone you know who may be interested in attending.

Covid-19 guidelines will be in place (masks, sanitiser and distance).